Abu Dhabi Police Unveils Enhanced Captain Sanad, an AI-Powered Digital Ambassador for Community Safety

Abu Dhabi Police has elevated its innovative virtual character with advanced artificial intelligence capabilities, enabling the digital ambassador to deliver security information, traffic updates and weather alerts across multiple languages and platforms, reinforcing the emirate's commitment to digital transformation and responsive public communication.
Abu Dhabi Police General Headquarters has unveiled a substantially enriched iteration of its virtual character, Captain Sanad, now fortified with sophisticated artificial intelligence capabilities that extend far beyond its original remit. The enhancement introduces an expansive suite of interactive and media functions designed to revolutionise how critical information reaches the community.
A Digital Ambassador for Modern Communication
Captain Sanad’s newly augmented abilities encompass the presentation of news bulletins, provision of real-time traffic information and weather alerts, facilitation of event hosting and official occasions, and remarkably, communication across multiple languages. These capabilities position the virtual character as a dynamic intermediary between Abu Dhabi Police and the diverse communities it serves, ensuring that security-related and awareness messaging traverses linguistic and cultural boundaries with unprecedented efficiency.
Advancing Digital Government Strategy
The development of Captain Sanad constitutes a deliberate alignment with Abu Dhabi’s broader strategic imperative to accelerate digital transformation and embed artificial intelligence solutions throughout government operations. The initiative directly supports the Abu Dhabi Digital Government Strategy 2025–2027, which envisions the establishment of an AI-driven government model and the deployment of advanced technologies to enhance operational efficiency whilst delivering experiences that prove more seamless, proactive and efficacious for the community.
Enhancing Public Experience and Community Engagement
Colonel Staff Ahmed Juma Al Kaabi, Director of the Security Media Department, articulated the philosophical foundation underpinning this technological advancement. He characterised the development as emblematic of Abu Dhabi Police’s commitment to supporting the emirate’s conscientious and strategic adoption of artificial intelligence. He observed that AI, when thoughtfully deployed, can substantially amplify the efficiency of media operations, expedite the production and dissemination of information, and furnish nuanced insights into the evolving needs of the public.
Al Kaabi further emphasised that Captain Sanad synthesises technological innovation with substantive safety messaging, thereby strengthening communication channels, satisfying community expectations and ensuring that Abu Dhabi Police maintains synchronisation with the rapidly metamorphosing digital media landscape.
Inclusive Access and Multilingual Reach
The enhanced virtual character delivers pronounced advantages in terms of accessibility and inclusivity. By channelling content through digital platforms in contemporary formats and multiple languages, Captain Sanad substantially improves public access to critical information. This multilingual capability proves particularly consequential within Abu Dhabi’s cosmopolitan demographic, reflecting the emirate’s inherent diversity and cultivating a more welcoming and comprehensible media experience for all residents and visitors.
The strategic deployment of Captain Sanad across digital channels strengthens the dissemination of security awareness, promotes constructive community behaviours and facilitates timely public responses to guidance on matters ranging from community safety to road security and meteorological conditions. This represents a sophisticated fusion of technological prowess and purposeful public service communication.
Source: Abu Dhabi Media Office